Can't access my free trial download

Kathy Harrington's Avatar

Kathy Harrington

06 Jun, 2012 02:08 AM

Hi! I just received your email telling me that you see that I have recently downloaded a free trial of LifeJournal.
The problem is, I can't find it! It was in the process of downloading and I left the computer for a few minutes. When I returned, my screen was black, and I could not locate my download anywhere. Help?

  1. Support Staff 2 Posted by rfolit on 06 Jun, 2012 04:24 AM

    rfolit's Avatar

    Hi Kathy,

    You can re-download the program. Simply go to www.lifejournal.com/download and download and save the program. Make sure you remember where you save the file. The file's name is "lj3setup" if you want to perform a search on your computer.

    Please let me know if you have any other questions.

    Best,
    Ruth Folit
    www.lifejournal.com
    blog.lifejournal.com

  2. rfolit closed this discussion on 06 Jun, 2012 04:24 AM.

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