Installing on new pc

Paulette's Avatar

Paulette

14 Mar, 2012 09:45 PM

I have a new pc with Windows 7. I tried to install my LJ2. I am pretty sure it is there , but it asks for a password. I have never used a one. In addition I get all sorts of error messages, nothing I write is saved; I can't use Daily Pulse. What to do?

  1. 2 Posted by Paulette on 15 Mar, 2012 07:36 PM

    Paulette's Avatar

    Still waiting for help. Is anybody there?

  2. Support Staff 3 Posted by rfolit on 16 Mar, 2012 04:39 PM

    rfolit's Avatar

    Hi Paulette,

    Sorry for the delay. It's time to upgrade to LJ3. Many version of LJ2 don't work on Win7 as it was developed before that operating system was developed.

    Go to www.lifejournal.com/ordering and click on the green button to order with the upgrade price.

    Please let me know if you have any quesitons, Paulette.

    Best,
    Ruth Folit
    www.lifejournal.com
    blog.lifejournal.com

  3. rfolit closed this discussion on 16 Mar, 2012 04:39 PM.

  4. paulette martin re-opened this discussion on 16 Mar, 2012 07:37 PM

  5. 4 Posted by paulette martin on 16 Mar, 2012 07:37 PM

    paulette martin's Avatar

    > From: [email blocked]
    > To: [email blocked]
    > Date: Fri, 16 Mar 2012 12:37:52 -0400
    > Subject: Re: Installing on new pc [Problems]
    >
    > // Thanks Ruth. Life is good! I updated and bought a couple of add-on's as well. Ever onward!
    Paulette

  6. rfolit closed this discussion on 19 Mar, 2012 09:12 PM.

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