Re-installing LifeJournal for Windows
The most common situation which requires that you re-install LifeJournal for Windows is when the program has become corrupt and is not running properly.
Here's how to proceed:
Make sure you LifeJournal for Windows is closed.
Download and save the most recent installation from https://online.lifejournal.com/products/windows?free_trial=1.
Double click the downloaded file (e.g. lj3setup.exe) which will install the program into the same directory as before.
You should not have to enter you key, if it had been already entered. Use the same password as before and you should have access to your journal files.
NOTE: As part of any good computer maintenance, you should back up your data prior to reinstalling.